RoofCallback

Stop losing roofing jobs to voicemail.

When you're on a roof, driving, or off for the night, RoofCallback texts every missed caller back within seconds. It asks the questions you would ask, flags leaks and storm damage, and has an inspection time requested before they call the next roofer.

  • Keep your business number
  • Set up in a day
  • Month to month

See your company answer a missed call

Type your company name, then press play. This is the conversation your customers would get.

Homeowner's phone

6:425G ▮▮▮
S
Summit Roofing (512) 555-0100
Text Message

What Summit Roofing sees

The lead fills itself in while the homeowner texts back.

  1. New lead
  2. Answering questions
  3. Inspection requested

Texts sent to Dave's phone

    This demo uses an example customer and doesn't send real messages.

    How it works

    No app to install and no new number to put on your truck.

    1. You forward missed calls to us.

      We give you a RoofCallback number. You turn on "forward when unanswered" with your phone carrier, a two-minute setting. Calls you pick up work exactly like today.

    2. We text the caller back in seconds.

      The caller hears a short message and gets a text from your company name. RoofCallback asks what's wrong, the address, whether it's an insurance claim, and which inspection time works.

    3. You get a ready-to-call lead.

      Urgent problems like active leaks text you right away. Every lead lands on your lead board with the whole conversation, and you can reply or take over any time.

    Built for how roofers actually work

    Storm-season ready

    Answers every missed call at once, nights and weekends included, when the phone won't stop after hail.

    Urgent leads first

    Leaks, water, and storm damage are flagged and texted to you immediately so you can call back first.

    Insurance claims marked

    You'll know before you call back whether it's a claim job or a retail replacement.

    You can take over

    Reply from the lead board and the automatic texts stop for that customer. If someone asks for a call, you're told right away.

    Landlines handled

    If a caller can't get texts, you get an alert to call them back instead of the lead disappearing.

    Texting done by the rules

    Every first text names your company and how to opt out. STOP is honored instantly, and follow-ups never go out at night.

    Simple pricing

    One saved roof job covers a long time of RoofCallback.

    AI Phone Answering

    Coming soon

    For callers who'd rather talk than text.

    • A friendly AI assistant picks up when you can't
    • Asks the same questions out loud
    • Transfers emergencies to you live
    • Everything in Text-Back
    Join the early list

    Questions roofers ask

    Do I have to change my business number?

    No. Customers keep calling your number. Only the calls you don't answer forward to your RoofCallback number, which texts the caller back as your company.

    Does it work with my cell phone?

    Yes. Forwarding when unanswered works on most US cell and office lines. We'll walk you through the setting for your carrier.

    What if a customer wants to talk to a person?

    If they ask for a call, RoofCallback tells them you'll call shortly and texts you right away. You can also reply from your lead board at any point, and the automatic texts stop for that customer.

    Does it book on my calendar?

    It asks which of your inspection windows works and sends you the request. You confirm with the customer, so you never get double-booked.

    Is automatic texting allowed?

    Replying to someone who just called your business is a normal business text. RoofCallback uses registered business texting, names your company, honors STOP right away, and doesn't send follow-ups at night.

    How long does setup take?

    Usually a day. We set up your number, questions, and inspection windows, then test it with you on a quick call.

    Book a 15-minute call

    We'll show you RoofCallback on your own phone and answer your questions. No pressure, no long contract.

    We'll contact you by phone or email about RoofCallback only. See our privacy policy.